This tool specializes in multichannel communication through various social media platforms. Smoope also features multilingual support.
- Get Response
GetResponse is an email tool that you can integrate with your omnichannel platforms to send targeted emails and track customer interactions. It as well allows you to create landing pages, autoresponders, and web forms.
Reply tool allows the sales team to formulate email campaigns for inbound and outbound sales. Besides, you can track advanced analytics about your customers’ interaction with your brand to help customize your promotions.
This tool is an excellent omnichannel solution that allows you to send curated information from all channels and enables you to improve your marketing campaigns. Additionally, Selligent permits you to interact with the buyer through the purchase journey.
- Adobe Target
Customers expect their needs solved as soon as possible. If you fail to deliver real-time answers, they move on to a competitor who can respond to their queries efficiently. Adobe Target will allow you to meet your customers’ needs with a personalized approach. You will also track your customers’ activities and adjust your marketing campaigns.